If you are installing BI Publisher for the first time in your Laptop .If you have a Windows 7 (64 bit) Laptop and if your MS office is a 32 bit version, you will face this issue.
Where can i see my office version
The XML Publisher installation will be smooth, but if you open the MS Word you will not see the Add in Option in the tool bar.
Because you are installing a software that’s compatible on a 32 bit version on a 64 bit machine, Microsoft makes this Add in as an Inactive Add in
Open MS Word.go to File–> Options – Word options box opens and in that go to Add Ins
Under the Inactive application Add on you will see “BI Publisher Template for Word” as a COM Add in. In the above screen shot it shows active because i have fixed the issue
If you go to Manage: COM Add in at the bottom and try to enable this Add in, because its considered malicious Microsoft is going to make it Inactive again.
The only way out is You need to install “Visual Studio 2010 Tools for Office Run time” from Microsoft site, its a free executable. Visual Studio 2010 download link The moment you install this “BI Publisher Template for Word” will become an active Add on and then bing!, you will see the BI Publisher Add in show up once you restart your word.
Caution: Close all MS Office related stuff during this installation process .